Let's create your future together!

Our people are at the heart of our strategy and success and they are the reason why we are today much more than what we were yesterday. We need them to make a difference because we believe that great ideas can come from anyone.

Our work environment is friendly and collaborative, team and goal oriented, with great opportunities for personal and career development. We highly value diversity, team work and commitment as we work together to meet and exceed the needs of our customers.

This is our life at MR HealthTech, a journey full of learning, success and opportunities!

Our People

Career Opportunities

  • Profile:

    The Technical Project Manager is responsible for overseeing the release life cycle of the projects developed by his/her assigned team, coordinates release deliverables across internal and external teams. He / She will be working closely with internal and external engineering teams.

    Main Responsibilities:

    In order to bring projects to successful release, the Technical Project Manager will:

    • Engage with engineering teams to plan their release scope in the context of the release plan
    • Contribute to the continuous release planning process and deliverables and ensure adherence to guidelines and checklists
    • Identify, communicate, and track risks to on-time and on-quality delivery
    • Unblock teams when they encounter impediments
    • Drive continuous improvement and change management around agile methodology
    • Develop and maintain productive relationships with all internal stakeholders
    • Works with assigned Development Manager(s) on task assignments, and engineering escalations, project planning and prioritization
    • Collaborate with internal teams to drive prioritization, analysis and resolution of complex technical issues

    Required Skills:

    • 3+ years demonstrated success with projects in an enterprise software setting
    • Experience in Project Management and complex operations
    • Experience with Oracle technology and tools will be considered a strong asset
    • Exposure to software development processes (as a program or release manager, developer, project manager or product owner)
    • Ability to work closely and collaboratively with local and global teams.
    • Scrum or other agile software development methodology
    • Self-motivated, enthusiastic, positive, and the ultimate team player
    • Strong personal organization skills including the ability to multi-task and prioritize job requirements
    • Creative problem-solving approach and strong analytical skills
  • Profile:

    We are seeking for an experienced Data Architect to join our architecture team. The central responsibility will be to develop, optimize and oversee our product’s conceptual and logical data systems. The duties include, preparing architectural artifacts, reviewing data related designs, defining and maintaining data loading and migration patterns.

    The candidate needs to have proven experience in data analysis and management with problem solving abilities.

    Main Responsibilities:

    • Responsible to design effective data solutions and models for MRHT products
    • Assess designs and implementations to ensure that the comply with internal and external regulations
    • Coordinate with key stakeholders to develop and achieve the long-term objectives of data architecture
    • Prepare data roadmap
    • Oversee frameworks and processes to manage data across the organization
    • Design and provide support to data management methodologies according to the internal and external standards
    • Identify appropriate tools and solutions to achieve the data technology goals.
    • Coordinate with project manages in all projects regarding enterprise data.
    • Manage various data associate problems such as system configuration and integration on multiple platforms.
    • Prepare and maintain data architecture artifacts
    • Collaborate with new and existing external vendors and provide support to all objectives and assist to create various data architecture.

    Required Skills:

    • 10+ years of related experience
    • 5+ years of experience in a data architecture role
    • Graduate degree in a quantitative discipline, e.g. Computer Science, Mathematics, Operations Research, Data Science
    • Strong knowledge of data structures and systems
    • Data analytics
    • Knowledge of at least on scripting language (SQL, PHP, etc)
    • Well-developed leadership abilities and strategic management skills
    • Proven track record of strong verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
    • Well-developed analytical, decision-making and problem-solving skills
    • Considerable tact, diplomacy and people skills.
    • PC proficiency using a variety of software packages
  • Profile:

    Candidates will be responsible for managing key accounts defined by the management team, collecting and communicating customer requirements to the Product / Portfolio Board. Will maintain a long-term relationship with accounts and maximize sales opportunities, build partnerships with the customers and manage conflicts with them. Candidates will focus on growing and developing existing customers together with generating new business and assess the value of MRHT services in the customer’s value chain in order to determine the critical needs of the customers.

    Candidates will be located and work in Dubai.

    Main Responsibilities:

    • Responsible for managing Key accounts defined by the management team.
    • Maintain a long-term relationship with accounts and maximize sales opportunities within them.
    • Build partnerships with the customers.
    • Focus on growing and developing existing customers together with generating new business.
    • Create and monitor the sales funnel.
    • Key interface between the customer and the other divisions of MRHT.
    • Manage and solve conflicts with customers.
    • Assess the value of MRHT services in the customer’s value chain in order to determine the critical needs of the customers.
    • Forecast and track key accounts metrics.
    • Collect and communicate customer requirements to the Product/Portfolio Board.

    Required Skills:

    • Bachelor’s degree in Business Administration, Computer Science or other relevant studies.
    • Master’s degree or MBA will be considered an asset.
    • 5+ years experience in consulting, account management or other customer relationship management role in Information Technology or Insurance industry.
    • Very strong customer relationship management, interpersonal, organizational and management skills.
    • Coaching skills.
    • Excellent oral and written communication skills.
    • Fluency in English and/or any other language.
  • Profile:

    We are seeking an Atlassian/Jira Administrator who will work within the IT Operations department of MR HealthTech (MRHT) to manage the developed functionality and deliver solutions to fulfill business requirements, across the governance, delivery, software development and operations functions.

    Main Responsibilities:

    • Administration of Jira projects and Confluence spaces
    • Gather business requirements, implement solutions and determine ways to optimize/improve Jira/Confluence setup and workflows, as well as match functionality with user requests.
    • Quickly respond and troubleshoot any issues with the use of the Atlassian suite.
    • Recommend Jira project and Confluence space configuration solutions designed to scale effectively, including forms and reporting design, user roles and permissions schemes, high-level data modeling.
    • Provide user management and support, manage system access across groups to ensure compliance, and maintain best practices
    • Plan and coordinate feature improvements and upgrades for all Atlassian services.
    • Document all implementation processes and procedures as well as ‘how-to’ documentation for the business.
    • Develop solutions documentation and training for Atlassian users so that they can maintain their own projects and spaces.

    Required Skills:

    • Bachelor’s degree or equivalent experience in a related field
    • At least 1 year of hands-on experience with Jira Software Server, Service Desk and Confluence Server
    • Experience in configuration and support of Jira and Confluence including, but not limited to, associated plug-ins and extensions, project administration, and user management
    • Ability to create Jira workflows, custom fields, and security schemes
    • Ability to manage Confluence security, spaces, design, and integrations with Jira
    • Must be able to effectively communicate with users on complex problem resolution
    • Understanding of technical support practices such as ticket documentation, service level agreements, statistics and escalation processes
    • Understanding of software development lifecycle processes
    • Energy, initiative, and a positive attitude
    • Fluency in English language
  • Profile:

    We are seeking an IT System & Network Administrator who will work within the IT infrastructure team of MR HealthTech (MRHT) to configure, maintain and support MRHT’s internal servers and services as well as network services.

    Main Responsibilities:

    • Red Hat / Oracle Enterprise Linux operating system setup, support, maintenance and troubleshooting
    • Virtualization solutions (VMWare ESXi and Oracle VM Server) deployment and management
    • Deployment and administration of tools for IT infrastructure monitoring, performance and capacity management
    • Linux and network automation solutions design and implementation
    • Design and deployment of high-availability solutions for systems and applications
    • Updating software with the latest security patches, monitoring network traffic for suspicious behavior and implementing defenses.
    • Firewall deployment, management and policy implementation
    • Responding to security incidents, analysis of security events and investigation of known/unknown threats
    • Providing support to end users on a variety of issues. Identifying, researching, and resolving technical problems. Documenting, tracking and monitoring issues to ensure timely resolutions within MRHT’s request and incident tracking system
    • Delivery of IT infrastructure and processes documentation
    • Assisting in the creation of training materials and procedures, and/or training users in the proper use of hardware and software

    Required Skills:

    • Bachelor’s degree in Computer Science or a related field.
    • A strong understanding and knowledge of computer, network, and security systems.
    • Experience with Linux server and virtualization solutions
    • Experience in configuring and maintaining firewalls, routers and switches
    • Must be able to effectively communicate with users on complex problem resolution
    • Must have good customer service skills, time management, and a strong attention to detail
    • Understanding of technical support practices such as ticket documentation, service level agreements, statistics and escalation processes
    • Energy, initiative, and a positive attitude
    • Fluency in English language
    • Flexible to work overnight and weekend occasionally, if required.

    Desired Skills:

    The following skills/experience are not mandatory, but will be considered:

    • Network certification (CCNA)
    • Security certification (CISP)
    • Experience with containers and container management platforms
    • Hands on experience on NESSUS, GFI, Azure Rights Management, Checkpoint firewalls, SIEM solutions
    • Experience on storage devices (NAS) administration
  • Profile:

    A technical expert with the task of working closely with sales teams to ensure that solutions being offered can be tailored to meet the customers’ requirements.

    Main Responsibilities:

    • Understanding customer operational and technical requirements and drive meaningful discussions to address customer needs.
    • Working closely with key stakeholders to drive solution sales scenarios through understanding the customer, the industry, and the competition
    • Attending industry meetings, conferences, events acting as a solution technology expert.
    • Mapping customer business needs to MRHT solutions providing a differentiating value proposition
    • Providing Product Knowledge Support to Sales & Marketing Team for internal and external use.
    • Designing and creating technical/business collateral, sales kit, customer presentations etc.
    • Maintain an excellent knowledge of our Products and Services: review and understand relevant product material (brochures, product descriptions)
    • Support the Sales pipeline management process: provide ad-hoc content, preparing and delivering demos & respond to support requests from sales and senior management including preparation of presales material, case studies, presentations, non-papers and other custom work
    • Orchestrating and monitoring the completion of Requests for Information (RFI) Request for Proposals (RFP) Pre-Qualification Questionnaires (PQQs) and Tender Responses and other formal types of tender requirements guided by company standards and customer requirements, within the required timescales.
    • Writing compelling technical and commercial content to bring out the key factors of our Insurance Software products
    • Creating, formatting and proofreading bid documentation, using preexisting text and graphics where suitable and developing new, where needed
    • Determining proposal concept by identifying and clarifying opportunities and needs; studying requests for proposal (RFPs)/customer requirement.
    • Develops proposal by collecting information including project nature, objectives, scope, implementation methodology, schedule, staffing, budget, project risks, inclusions & exclusions etc.
    • Liaising with Sales, Product Specialists, Legal, Compliance and other relevant departments to collate required information and develop client centric proposals, consisting of business and technology solution.

    Required Skills:

    • Minimum 5 years of proven experience in successful solution presales for delivery IT Software projects
    • More than 3 years experience working on proposals for IT Software or consulting services for global customers.
    • Experience in enterprise software industry
    • Knowledge of competing and winning against solutions and technologies from competitors
    • Bachelor’s degree in Technical or Business related field (MBA preferred)
    • Excellent Verbal & Written English communication skills, proof – reading, and organizational skills. Spanish will be considered an asset.
    • Proficiency in Microsoft Word, Excel, and PowerPoint applications.
    • Strong work ethics, commitment to excel and proven ability to work with minimum supervision in a fast – paced and unstructured environment.
    • Strong team player with the ability to work independently.
    • Ability to work on several tasks while adhering to strict deadlines.
    • Ability to travel frequently.
    • Excellent communication and presentation skills

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