Nowadays, more than ever, insurance organizations are under constant pressure to offer improved services at reduced costs—for claims management in particular. Marco Franchi and Iordanis Stefanakis present how MRHT’s high-performance claims management engine, SHIELD (Software for Health Insurance Eligibility Detection), enables insurers to lower health insurance claims costs, reduce the risk caused by fraudulent actions, improve claims turn-around-times, and automate claims adjudication. They also provide a brief overview of SHIELD’s upcoming roadmap.